Privacy Policy

Olaxdigitals ("Olaxdigitals," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://olaxdigitals.framer.website/ (the "Site"), contact us, subscribe to our updates, or engage our social media management and creative services (the "Services").

By using the Site or our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information You Provide Directly

• Contact and inquiry information: name, email address, phone number, business name, and any details submitted through our contact form, appointment booking, or "Get in Touch" requests.

• Newsletter/subscription information: email address when you subscribe to updates.

• Client project materials: content, footage, images, brand assets, social media account access/credentials, and feedback you provide to us in the course of delivering Services.

• Communications: records of correspondence via email, contact forms, or messaging platforms when you reach out to us.

b. Information Collected Automatically
When you visit the Site, we (and our hosting/analytics providers) may automatically collect:

• Device and browser information (e.g., browser type, operating system)

• IP address and general location data

• Pages visited, time spent on the Site, and referral source

• Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties
If you interact with us via social media (TikTok, X/Twitter) or link your social accounts for management services, we may receive information made available to us through those platforms, subject to their own privacy policies and your settings on those platforms.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested information about our Services

• Deliver, manage, and improve the Services you engage us for (e.g., content creation, video editing, social media management, promotion, SEO)

• Communicate with you about your project, appointments, invoices, and support requests

• Send newsletters, updates, or marketing communications (only where you have subscribed or otherwise consented, and you may opt out at any time)

• Maintain, secure, and improve the functionality of our Site

• Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: third-party tools we use to operate our business, such as website hosting (Framer), scheduling/appointment tools, email/newsletter platforms, analytics providers, and payment processors — solely to the extent necessary for them to perform services on our behalf.

• Social media platforms: where required to manage or publish content on your behalf (e.g., TikTok, YouTube, Instagram, X/Twitter), subject to the permissions you grant us.

• Legal and compliance purposes: where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Olaxdigitals, our clients, or others.

• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

5. Cookies and Tracking Technologies

Our Site, built on Framer, may use cookies and similar technologies to:

• Enable core website functionality

• Understand how visitors use the Site (analytics)

• Improve user experience

You can control cookies through your browser settings; disabling cookies may affect certain features of the Site.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, which may include the right to:

• Access, correct, or update your personal information

• Request deletion of your personal information

• Object to or restrict certain processing

• Withdraw consent for marketing communications (e.g., by using the "unsubscribe" link in our emails)

• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details in Section 10. We will respond in accordance with applicable law.

8. Third-Party Links

Our Site may contain links to third-party websites or social media platforms (e.g., TikTok, X/Twitter) that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

9. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

10. International Users

If you access our Site or Services from outside the country in which we operate, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction with different data protection laws than your own.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

• Email: olaxdigitals@hotmail.com

• Website: https://olaxdigitals.framer.website/contact

• Social: TikTok [@olaxdigitals], X/Twitter [@olaxdigitals]